Hi, X-SURE LAB here!
As you see, X-SURE started with Crypto Ticker, and we got to know each other from this.
X-SURE has been through a memorable and meaningful year, from the project being launched in the middle of last year to the first product shipments early this year. Since then, we have gained more knowledge, the growth of our team, and users from nearly 20 countries or regions. Fortunately, We have got much kind help, guidance, trust, and thoughts from warm-hearted people. For X-SURE, Crypto Ticker seems like a ticket, then we would be honored to come into your world. This is the biggest harvest of this year – Connect with you, and get motivation from you.
Thanks for your trust and support to X-SURE. We sincerely hope that we can establish a long-term connection and more profound friendship with you in our community.
In fact, we always think that the communities spontaneously emerged from common values or views, and perpetuated with more interesting differences. Although the different rivers always run across their own way and experience the different landscapes, they will eventually flow into the sea, and run forward together.
As a hardware-focusing team, we realized that if we shut ourselves up in a room to make the products, we will lose the meaning of creating, the correct direction and miss valuable voices, fall into the strange circle of being too self-centered, and do everything blindly. The first generation product of X-SURE has been launched and sold in the market. Recently, the team discussed the plan for the next generation of software and hardware, and we reached a consensus conclusion: We want to create products with you, because the voice of users is from the real world, which is valuable feedback. Without hearing the voice of users, maybe we tend to get lost.
X-SURE wants to make valuable products. The meaning of “value” is not for X-SURE but for the user, it’s defined by the users, not completely by X-SURE.
So we create a small but special community (channel) on Discord. In the past chat, we can see the bright spark with the value in your words, and that you have been selflessly offering us help and advice. We want to work with you to do things better, listen to your opinions or suggestions, to make our products with a sense of direction. From a perspective of a user and friend, we will be here with you, open to discussing everything about the product, but not only limited to the product. We will ask carefully, listen carefully, and do carefully.
French writer André Maurois said: “True friendship can always foresee the needs of the other, not declare their own needs.” We want to create some interesting products from here and make your favor.
嗨，你好，这里是X-SURE LAB；
如你所见，X-SURE从 Crypto Ticker 开始做起，这也是让我们相识的原因。
从去年中旬的项目启动，到今年年初的首批产品发货，X-SURE 经历了难忘且意义非凡的一年。一路走来，我们收获了更多的知识，收获了团队的成长，收获了近20个国家或地区的用户，收获了很多人的帮助和指导，也收获了信任与思考。对 X-SURE 而言，Crypto Ticker是我们的一张门票，让我们有幸通过这张门票进入你们的世界，而这恰恰是我们这一年多里最大的收获——连接了大家，并从中获得了力量。
感谢大家对于X-SURE的信赖和支持，我们衷心的希望在这里能与你们建立更长久的联系与更深厚的友谊。
在我们看来，真正的社群是自发的，是顺势而生的，是因大家的共同之处建立，是为更有趣的不同而长期存在。江河湖泊，最终都会从不同的路线、经历不同的风景，汇入大海，奔涌向前。
作为一支致力于硬件的团队，我们无法也不能只低头做产品，那会失去意义，会看不到坐标，会听不到声音，会陷入过于自我和闭门造车的怪圈。X-SURE的第一代产品已经在销，当团队在一起讨论下一代软硬件的规划时，形成了共识性结论：我们希望与大家共创产品。因为用户的声音是来自真实世界的反馈，不去聆听用户声音，很容易让人自我感觉良好或者妄自菲薄。
X-SURE想做出有价值的产品，这个“价值”，不是对X-SURE有价值，而是要对用户有价值；这个价值点在哪里，不是由X-SURE决定的，而是由用户决定的。
因此我们建立了一个小小的社群（频道），在过往的交流中，我们能看到你们言语中闪烁的价值与光芒，也能看到你们一直在无私的为我们提供帮助和建议。我们想和你们一起把产品做的更好，听取你们的意见和建议，让产品更有方向的走下去。我们会在这里以用户视角和朋友身份，与你们敞开讨论关于产品的一切，当然，不限于产品，一切都可以畅所欲言。我们会认真的问，认真的听，认真的做。
法国作家莫洛亚说过：“真正的友谊总是预见对⽅的需要，⽽不是宣布⾃⼰需要什么”。我们希望从这里开始，做出朋友们喜欢的东西。
